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Account Management

How do I sign up?

Wow. Welcome! Let's get you kitted up.So to begin, you'll need to create a shiny new QuiteLike account. Do that by hitting "Get Started" or "Choose Plan" on the website homepage, or through this link. Then you just need to decide how many people you'

How do I skip/unskip a week?

It's super easy to skip weeks when you have other things going on. You just need to log into your account and then select the 'Upcoming Orders' tab. From there, just click on the 'Skip this delivery' button as shown here and you're good to go. You ca

How do I change my plan?

Life throwing a few curveballs? No problem. We’ve made sure our subscriptions are super flexy and a bit stretchy, so you can change it up whenever you need to. All the deets of your subscription live on your online dashboard. To change your subscript

How do I change my delivery address?

We totally understand that there are times when you need to change your delivery address. Changing your delivery address is easy!. You can change your delivery address simply by logging into our website.  If you are on a mobile device, click on the m

How can I see my future orders and I change my meal selection?

Is there a dish you ate and loved but you can’t remember exactly what it was called? You can find it and also see what’s coming up by accessing your orders past and present. To check your order, simply login to your account and go to your Upcoming Or

How do I unsubscribe from your Marketing mailing list?

We all need a little inbox detox every now and then. It’s easy to unsubscribe from our non-essential emails. To stop receiving hot, new offers, upcoming meal promotions and cool updates about QuiteLike, look for the ‘unsubscribe’ link at the bottom o

What do I do if I can't log in my account?

Uh-oh, what’s happened? Have you tried turning it off and on again? Just kidding (although, you never know)! It’s probably just a small technological mishap on our end. If our website is down, you can bet we’re already on it and making sure we’re bac

How do I log out of my account?

So you have logged in and selected your delicious meals to enjoy.  We are so excited to share our culinary experience with you!. We appreciate that once you have chosen your meals for upcoming orders, you may want to logout of your account.  There ar

Is there a deadline for making changes to my order?

Is there a deadline for making changes to my order?. You have until 11.59 p.m. on Sunday to make changes to your order. Whether you’re switching up a recipe or skipping a week, you’ll need to do it by then to ensure we can work our meal kit wizardry

What happens if I am away and won’t be home to receive my QuiteLike order?

No worries at all, you can easily pause your account for however long you’ll be away. Just go to “SETTINGS>PLAN SETTINGS”, where you’ll see “PLAN STATUS”. From there, move the toggle to the left and select the number of weeks you’d like to pause your

Why am I not getting emails from QuiteLike?

We get it—missing an important email can be frustrating! Here’s what you need to know:. Get in touch with our team via Live Chat or email us at [email protected]. Our operation hours are between 8:00 AM to 10:00 PM AEST, 7 days a week. Our Custom

Do you have a referral program?

Love cooking with QuiteLike? Your friends will too — and now you can both enjoy tasty rewards when you share the love. What’s the offer?. When you refer a friend to QuiteLike:. How does it work?. What else should I know?. Your friend must use your li

How do I pause my subscription?

If you need a short break, pausing your plan is the way to go! You can pause your subscription for up to 12 weeks. All you need to do is log in to your account. Go to "Settings". Select "Plan Settings" and choose how many weeks do you want to pause.

How do I cancel my subscription?

If you need to cancel your weekly delivery of mealtime magic, you can, of course, do so at any time.  You can make changes to your subscription by logging in to your account. From there, go to your account settings page, select 'Plan Settings,' and c