QuiteLike

<p id="isPasted">We get it&#x2014;missing an important email can be frustrating! Here&#x2019;s what you need to know:</p><ul><li style="font-size: 16px;">You should receive key transactional emails&#x2014;things like weekly menu reminders, first-order confirmations, and payment failure notices&#x2014;regardless of whether you&#x2019;ve opted into marketing emails.</li><li style="font-size: 16px;">Whilst we do everything we can to ensure emails land in your inbox, sometimes email providers will block or filter our messages. It&#x2019;s annoying, but it happens!</li><li style="font-size: 16px;">If you&#x2019;ve noticed you&#x2019;re not receiving important emails, please reach out to us ASAP. We&#x2019;ll investigate, sort out any issues, and make sure you&#x2019;re back in the loop.</li></ul><p>Get in touch with our team via Live Chat or email us at <a data-fr-linked="true" href="mailto:support@quitelike.com">support@quitelike.com</a>. Our operation hours are between 8:00 AM to 10:00 PM AEST, 7 days a week. Our Customer Care team will ask for some personal details to verify you are the account owner and then they can help you to fix the issue.&#xA0;</p>

We get it—missing an important email can be frustrating! Here’s what you need to know:. Get in touch with our team via Live Chat or email us at support@quitelike.com. Our operation hours are between 8:00 AM to 10:00 PM AEST, 7 days a week. Our Custom

Why am I not getting emails from QuiteLike?

Account Management

Are you Australian owned?

Who owns QuiteLike?

About QuiteLike

How do I sign up?

How do I skip/unskip a week?

How do I change my plan?

How do I change my delivery address?

How can I see my future orders and I change my meal selection?

How do I unsubscribe from your Marketing mailing list?

What do I do if I can't log in my account?

How do I log out of my account?

Is there a deadline for making changes to my order?

What happens if I am away and won’t be home to receive my QuiteLike order?

Do you have a referral program?

How do I pause my subscription?

How do I cancel my subscription?

How can I contact the customer care team?

Contact Us

How do I update my payment details?

Where can I see my discount, coupon or promo code?

Am I locked into a contract?

If I skip a week or two, will I lose my discount?

Where do I put my discount code?

How do I get my invoices?

How do I add Flybuys to my account?

How do I reactivate my subscription?

Billing and Payments

My box hasn't arrived (or was late). What should I do?

Can I track my delivery?

How can I change my delivery window?

Can I change delivery address or window when my box is on the way?

Does QuiteLike deliver to my area?

Can I pickup my order?

Delivery

What should I do if ingredients are spoilt, missing or damaged?

How do I change my meal selection?

Do you have any vegetarian recipes?

Are your chickens free-range?

Is your seafood sustainable?

Do you provide Halal meat?

Is the Parmesan Cheese in your recipes vegetarian/vegan?

I have no scales so how can I measure and portion?

Where do I find the nutritional information of the meals?

Where can I find a full list of Ingredients?

Where can I find a full list of allergen?

Can I customise my meals to change the ingredients?

Do I need any extra ingredients in the pantry?

Can I get dessert, breakfast or lunch?

Ingredients and Recipes

How should I store the ingredients?

What are the dimensions of our box ?

Our Box, Unboxing and Food Storage

Which QuiteLike packaging is recyclable?

How do I dispose of the freezer ice packs?

What is QuiteLike's approach to food safety and animal welfare?

Sustainability

Why am I not getting emails from QuiteLike?Updated 6 hours ago