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Billing and Payments

How do I update my payment method/ card details?

Your account details are easily accessed through the online dashboard once you’ve logged in. Through a Desktop or Laptop Browser Select "Payment Methods" in the menu on the left-hand side:. It will open a new screen.  Simply click on the  + new payme

How do I pause or cancel my account?

If you need to pause or even cancel your weekly delivery of mealtime magic, you can, of course, do so at any time. Make changes to your subscription by logging in to your account. From there, just go to your account settings page, select 'plan settin

I can't see my discount, coupon or promo code

Isn't it just so satisfying to see savings applied?. To check what your discount code is and the total cost of your subscription, simply log in and review your upcoming order. Next to each order, you will be able to see the discount code you have ent

Am I locked into a contract?

Woah, no way. We're just not the lock-you-in kind of meal kit company. With QuiteLike there are no fixed-term contracts – the only thing we want to lock in is flavour. We're all about taking the stress out of weeknight cooking. That's why we offer yo

If I skip a week or two, does my discount code still work? Or do I lose my discount?

OK, got you. So you found a discount code and want to know if you were to pause or skip a week, would the discount code still work upon your return?. Let's talk this through. Say you're going on holiday and won't be home for 2 weeks, but you just sig

Where do I put my promotional or discount code?

You definitely don't want to miss out on that one! If you have a promotional or discount code, you can just include this code in your signup details to ensure it's applied to your account. Our signup process has been designed to be completed in 4 eas

Can I get a copy of the invoice for my order

Yep, you can. We can easily provide you with copies of any invoice for any order you need. Just hit up our happy-to-help team at [email protected] and they'll get it sorted for you.

Can I add Flybuys to my account?

We're so excited to say...yes! Yes, you can add your Flybuys member details to your account. We're actually the only meal kit company in Australia that helps their customer earn Flybuys points. You can find out more about it right here. It's easy to

How do I unpause or reactivate my account?

Hey, cool, welcome back! So you always have complete control of your subscription and can make any changes on your online dashboard at any time. When you're ready to unpause or reactivate your account, log in and go to the account settings page. Sele