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Why Am I Not Getting Emails?Updated a month ago

We get it—missing an important email can be frustrating! Here’s what you need to know:

  • You should receive key transactional emails—things like weekly menu reminders, first-order confirmations, and payment failure notices—regardless of whether you’ve opted into marketing emails.
  • Whilst we do everything we can to ensure emails land in your inbox, sometimes email providers will block or filter our messages. It’s annoying, but it happens!
  • If you’ve noticed you’re not receiving important emails, please reach out to us ASAP. We’ll investigate, sort out any issues, and make sure you’re back in the loop.

Get in touch with our team: [email protected]

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